Support
TripTidy is in private beta, which means support is the founder reading every email — usually the same day. A booking that parsed wrong, a trip that split in two, anything confusing: that's exactly the feedback the beta exists for. Screenshots help; forwarding the original confirmation email helps most.
Quick answers
The four questions we get most.
Setting up email forwarding
Your private address works with Outlook, iCloud, Yahoo — anything. The guide covers manual forwarding and auto-forward rules, provider by provider.
“Reconnect your inbox” keeps appearing
During the beta, Google times out our Gmail access every 7 days. One tap on the banner reconnects, and a short catch-up scan sweeps anything that arrived meanwhile. Nothing is lost.
Gmail connect says access is blocked
Google requires us to approve each beta account. Email the Gmail address you tried to hello@triptidy.app and we'll enable it — forwarding works instantly in the meantime.
Your data, in plain language
What we read, keep, and never do — and how to delete everything in one tap, any time.